Using Nerdio

I get an error "available desktop resources are currently busy" when I log in to my desktop I get an error “The View agent reports that this desktop is currently logging off a previous session” when I log into my desktop I want an overview of NPC licensing, invoicing and billing I want to access Nerdio desktop from outside of the US I want to use a USB thumbdrive from my virtual desktop Why does my default printer keep changing? Why is my Nerdio desktop resolution so large?