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Activity overview

I want to use RDS Collections
Applies to: Nerdio For Azure (NFA) Enterprise edition only. Not available in Nerdio for Azure Professional or Core edition and Nerdio Private Cloud (NPC).
An RDS session host is responsible for s...

How do I change address on invoice?
Applies to: Nerdio Private Cloud (NPC) only. Does not apply to NFA.
When you upgrade your NPC account from trial to a paid account, you will be prompted to enter your billing address and contact ...

Can RDS users automatically be assigned to an RDS server that is available?
Applies to: Nerdio For Azure (NFA) Professional and Enterprise customers only
Setting up a High Availability (HA) RDS architecture is a common request. A critical component of any RDS based virtu...

Tips for installing applications on pool templates or golden image (Sysprep Errors)
Applies to: Nerdio Private Cloud (NPC) and Nerdio For Azure (NFA) Professional and Enterprise customers
Consider the following tips when you are installing programs on a pool template or golden i...

Overview of default group policies and GPOs
Applies to: Nerdio Private Cloud (NPC). Does not apply to Nerdio for Azure (NFA)
Every Nerdio Private Cloud (NPC) account is provisioned with a series of group policies as detailed below. While y...

How do I add printers when there are no local servers?
You have a number of options when setting up printers.
Install printers on FS01 and point them directly to the IP of the physical printers leveraging the site-to-site VPN. Then share those printer...

How do I synchronize users in a pre-existing AD synched domain?
While moving a pre-existing IT environment to Nerdio, you may encounter a scenario where AD Sync has been enabled and is running in the pre-existing environment. Since AD Sync is already running, t...

I can not connect to firewall from NAP
The admin interface of the firewall can only be accessed from within the Nerdio network. You need to be logged into one of the desktops or servers on the 10.125/16 network in Nerdio in order to ac...

I want to setup the VMWare client
To setup the VMWare client you need to know your four digit Nerdio Account ID. The four digit ID determines the View Connection Server address. Use the address https://idsNNNN.nerdio.net where you ...

I want to unassign a desktop
Applies to: Nerdio Private Cloud (NPC) and Nerdio for Azure (NFA)
To unassign a desktop Nerdio license from a user you need to use the "Revert Desktop" action in Nerdio Admin Portal (NAP). This ...
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