For all Nerdio users
Articles for all our users, IT admins and partners
Getting started
- How do I print to my printer?
- How do I sign into my Office 365 MFA - enabled/enforced account?
- How much Outlook email storage space do I get?
- I am locked out of my account. What do I do?
- I want to contact support
- What are Nerdio support hours?
Using Nerdio
- A User is Not Receiving an SMS message or Phone call for Two-Factor Authentication
- Am I using Nerdio for Azure (NFA) or Nerdio Private Cloud (NPC)?
- B - An open application is preventing the user session from logging off.
- Can I pay by credit card?
- Can I pay my Nerdio bill in currencies other than USD?
- Disconnect vs. log off vs. shut down
IT administration
- Can I consolidate file and AD servers?
- Can I edit idle timeout for RDS Sessions?
- Can I redirect known files to OneDrive instead of my File Server?
- Can I safely delete demo users?
- Can I setup multiple golden desktop images?
- How do I import users from Office 365?
Nerdio Admin Portal
- Changing the password for trial users
- How do I create Windows 10 VDI desktops?
- How do I manage SMS PASSCODE services?
- How do I reassign user license to another user?
- I want to add or remove a user from Active Directory group
- I want to change user's information such as last name or mobile number?