Logo
Submit a request Sign in

Nerdio Help Center

  1. Nerdio Help Center
  2. For all NPC and NFA users

For all NPC and NFA users

Articles for all our users, IT admins and partners

Getting started

  • How do I print to my printer?
  • How do I sign into my Office 365 MFA - enabled/enforced account?
  • I am locked out of my account. What do I do?
  • I want to contact support
  • I want to use AVD Pools

Using Nerdio

  • A User is Not Receiving an SMS message or Phone call for Two-Factor Authentication
  • Adobe - GPO defaulting to reader
  • Am I using Nerdio for Azure (NFA) or Nerdio Private Cloud (NPC)?
  • B - An open application is preventing the user session from logging off.
  • Can I assign multiple desktop pools to a single user in NPC?
  • Can I pay by credit card?
See all 39 articles

IT administration

  • Can I edit idle timeout for RDS Sessions?
  • Can I redirect known files to OneDrive instead of my File Server?
  • Can I safely delete demo users?
  • How do I import users from Office 365?
  • How do I keep track of desktop logins in my account?
  • How do I set up notifications in NAP?
See all 18 articles

Nerdio Admin Portal

  • Changing the password for trial users
  • How do I create Windows 10 VDI desktops?
  • How do I manage SMS PASSCODE services?
  • How do I reassign user license to another user?
  • I want to add or remove a user from Active Directory group
  • I want to change user's information such as last name or mobile number?
See all 25 articles

© Nerdio Help Center