For all NPC and NFA users
Articles for all our users, IT admins and partners
Getting started
Using Nerdio
- A User is Not Receiving an SMS message or Phone call for Two-Factor Authentication
- Adobe - GPO defaulting to reader
- Am I using Nerdio for Azure (NFA) or Nerdio Private Cloud (NPC)?
- B - An open application is preventing the user session from logging off.
- Can I assign multiple desktop pools to a single user in NPC?
- Can I pay by credit card?
IT administration
- Can I edit idle timeout for RDS Sessions?
- Can I redirect known files to OneDrive instead of my File Server?
- Can I safely delete demo users?
- How do I import users from Office 365?
- How do I keep track of desktop logins in my account?
- How do I set up notifications in NAP?
Nerdio Admin Portal
- Changing the password for trial users
- How do I create Windows 10 VDI desktops?
- How do I manage SMS PASSCODE services?
- How do I reassign user license to another user?
- I want to add or remove a user from Active Directory group
- I want to change user's information such as last name or mobile number?