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Setting up cloud PCs for end-users

Applies to: Nerdio Manager for MSP (NMM) v2.0+

Watch these short videos to see the below steps live



In this article we will go over how you can get your users up and running with cloud PCs starting from scratch.


There are five major steps in setting up cloud PC for your customer:

  1. Create a new account with cloud PC or enable cloud PC in an existing AVD based account
  2. Create a network connection
  3. Create a cloud PC ready desktop image
  4. Create a provisioning policy and assign cloud PC to users via Groups
  5. Assign a cloud PC license to a user

Step 1

As a first step, you must either create a new account with cloud PC as the desktop deployment model or take one of your existing accounts in NMM and enable cloud PC.

New account

Follow the steps in this KB article to create a new account with the cloud PC desktop deployment model.

Existing account

From the Accounts screen click the Manage button for the account you want to enable cloud PC desktop deployment model. Next, navigate to Settings > Integrations. On the Desktop deployment model tile, check the box MEM-managed cloud PC. Confirm your selection when prompted.


Step 2

Cloud PCs require a network connection, a way for Microsoft to know how to AD-join the cloud PCs.

New account

When you create a new account, you provide AD credentials. NMM will use that information to create a new Network connection. You can create additional Network connections from the Settings > Cloud PC screen. Follow the steps below to create additional Network connections.

Existing account

Navigate to Settings > Cloud PC. Look for the tile Network connections and click the Add link.


Enter details about your AD network and click Save. You will now see a new Network connection on the tile.

Step 3

Microsoft requires an image, a template of sorts, to create cloud PCs from. This is done by creating a desktop image that is cloud PC ready. Follow the steps in this article to enable cloud PC for a desktop image or create a desktop image from scratch that is cloud PC is ready.

Step 4

A Provisioning policy brings a Network connection and Desktop image together so that Microsoft knows how to AD-join the cloud PC it's creating from the image. Further, you indicate which AD users are assigned a cloud PC by adding a AD group or groups to a Provisioning policy. The groups members of the groups are the users that are assigned a cloud PC. In Nerdio Manager, there are two ways to manage Provisioning policies and assign groups:


Navigate to Settings > Cloud PC. Look for the tile Provisioning Policies and click the Add link.


Enter all details and click OK to save the Provisioning policy. Note that assigning groups is optional. You can create a Provisioning policy without assigning a group for now and then subsequently come back to Settings > Cloud PC, edit the provisioning policy and add groups in the future.


From the main menu, navigate to Groups and search for the group you want to add to a Provisioning policy. From the action menu select Manage cloud PC desktops.


Select the Desktop image and Network connection and click Confirm. Nerdio Manager will create a new provisioning policy.


Step 5

Microsoft will provision a cloud PC only for group members that have a Microsoft 365 license that entitles them to cloud PC.

From the main menu, navigate to Users and search for the user you want to assign a Microsoft 365 license. From the action menu select Microsoft 365. On the subsequent screen select the right cloud PC license and click Confirm. A task will be initiated to provision a cloud PC for the user.


Once the task completes, the user will see a new desktop listed in their Remote Desktop feed.


Note that user may need to refresh the feed. Alternatively, user can navigate to to log in to their cloud PC. 


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