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Notifications, Alerts and Revisions

Here you will find any notifications, alerts and revision details for Nerdio Manager for MSP (NMM).  We do recommend that you follow this page if you are a Nerdio partner using NMM.

Notifications and Alerts

Important Notification
  • Current status is normal - operating as expected

Upcoming version: v2.3 (Projected date: October 31, 2021)

    1. For global images, users can check a box to backup image when they "Set image" or "Power off & set as image". Adding same functionality for Desktop images.
    2. Desktop image staging - modify and update production images and test them without affecting current production host pools that use these images. When updating an image, select for the new version to be created in "staged" mode. Designated test host pools can start using and testing this image right away, but production host pools will only begin using it when it is activated after testing and validation.
    3. Forcefully logoff users on Reimage host and Resize host.
    4. Cloud PC - end grace period manually before scheduled timeframe.
    5. Manage Intune line-of-business applications.
    6. New column on the Desktop Images page that displays the currently assigned Host pool for each image.
    7. New REST API end-points
      1. Saved Cost Estimator estimates
      2. Desktop Images: Get list, Delete, Set as image, Add from Azure, Start, Stop, Change log
    8. Minor enhancements and bug fixes
      1. Estimated monthly costs are now displayed on the Autoscale configuration pages.
      2. Description of Host pool was spanning outside Add host pop up modal.
      3. Session hosts tasks section title was incorrect.
      4. Couldn't generate RDP file for servers with Availability zones.
      5. Fixed breadcrumb for Custom RDP settings.
      6. Fixed incorrect navigation for Back button on hosts page.
      7. Resolved issue with username format while provisioning a new account.
      8. Will show a proper message when inviting user to NMM with same domain as tenant where NMM is installed.

Current version: v2.2.0 (September 29, 2021)

    1. Start VM on connect functionality for pooled and personal host pools. See KB for more info.
    2. Don't allow ephemeral OS disks for global images.
    3. Ability to resize a Windows 365 Cloud PC desktop. See KB for more details.
    4. Display tasks related to all Reports' activities in a new Tasks section on Reports page.
    5. Cost estimator updates
      1. Hide Cloud PC in step 3 (Licensing options) as it was confusing users.
      2. Allow fractional values in Users to CPU core ratio.
      3. Allow pricing for no hosts in pool since system now supports start VM on connect.
      4. Adjust Nerdio costs for Cloud PC only users.
      5. Fixed issue when backups is enabled and a server is include in cost estimate
    6. Support FSLogix Cloud Cache with a check box on any configuration profile and specify up to 4 paths to replicate VHD profiles to. See KB for more details.
    7. Consolidated all host pool properties pop-ups (e.g. Active Directory, FSLogix, WVD, VM deployment, etc.) into a single pop-up that is easier to navigate and make changes to properties across screens.
    8. Ability to have multiple pre-stage schedules (step 3 of auto-scale AVD host pools).
    9. New option to "Automatically re-image used hosts" during an auto-scale event.
    10. REST API - more end-points around host pools, host and now desktop images management.
    11. Display VM server logs in NMM task details pop-up, eliminating the need to remote in to server and download logs for tracking down root cause of failed tasks. See KB for more details. 
      1. AD join logs (Host tasks, Image tasks)
      2. Remove users from temp VM (Image tasks)
      3. Sysprep logs (Image tasks)
    12. Download logs for session host VM. Select from a list of 12 different logs you want to fetch from the VM. Selected logs will be combined in a ZIP file and be downloadable under the Details of the "Upload VM logs to storage container" task. See KB for more details.
    13. Multi-select actions for session hosts.
    14. For global images, users can check a box to backup image when they "Set image" or "Power off & set as image". Same functionality now available for Desktop images.
    15. Support for Windows Server 2022. You can now select Windows Server 2022 for the following actions -
      1. Add new server
      2. Add new desktop image
      3. Add new global image
      4. Add new Host pool
      5. Add new host in Host pool
    16. Sort tables by columns throughout the portal. Sort hosts by name or date provisioned, host pools by friendly name or type, or logs by user or resource name, etc.
    17. Minor enhancements and bug fixes
      1. Cost savings were missing from Host Pools list page
      2. Home page kept auto-refreshing for some user roles
      3. Hide NMM "system" Azure Files shares on Add File Share pop-up
      4. On "Add Server" pop up modal, display Availability Zones in ascending order
      5. After whitelabeling the App name, the browser tab should display the app name
      6. Fixed incorrect breadcrumb for Intune > Apps
      7. Whitelabel settings are now applied to Reports
      8. Background service to sync session host VM OS disk type with selected stopped OS disk type, (for stopped VMs) and running OS disk type for hosts that are powered on
      9. Certain variables were not passed properly to Azure Runbooks if the runbook is executed directly or scheduled
      10. Error on Azure Files page if storage account or Azure File share is removed from Azure portal directly
      11. Various tweaks to ensure the right user roles have access to the right screens
      12. If the box Append a suffix is not checked, the system should allow the hostname to have few extra characters

Previous versions

v2.1.0 (August 31, 2021)

  1. Support for public preview of Azure AD-join 
  2. NAT Gateway Management
  3. New user role MSP IT Admin. Access to customer accounts for user management, optionally limited to select accounts. 
  4.  Auto-scaling
    1. Auto-scale for Azure Files shares
    2. Pre-stage schedules for host pool auto-scaling
    3. Run scripted actions to auto-heal during auto-scale
  5. Integration with Intune for Windows 365 Cloud PC
    1. Get list of accounts
    2. Host pool operations
    3. Session host operations
  7. Option to redeploy VM when restarting the VM (servers, session hosts, desktop images and global images)
  8. Updates to Notifications feature
  9. Various tweaks and improvements to Scripted Actions Azure Runbooks and Github integration
  10. Updated the list of gallery images displayed when creating a provisioning policy
  11. Create a default network connection when provisioning a new account with Windows 365 as desktop deployment model
  12. Azure runbooks will be enabled by default for all new accounts going forward
  13. Report of unused AVD and Windows 365 licenses
  14. New Windows 11 images for AVD host pools and Windows 365 Cloud PC desktops.
  15. Minor enhancements and bug fixes
    1. Handle missing linked resource groups and networks gracefully
    2. Sort drop-downs for Resource groups, Regions and Linked networks in alphabetical order
    3. Updates to Cloud PC tooltips, labels and similar tweaks
    4. Fixed the datetime stamp displayed on network connections status check pop-up
    5. Re-upload a desktop image to MEM when it is enabled for Cloud PC and it no longer exists in MEM
    6. Changed default workspace name from WVD to AVD


v2.0.3 (August 17, 2021)

Power on and power off tasks for VMs, including desktop images, will now time out after 30 minutes instead of 90 minutes.

v2.0.2 (August 13, 2021)

  1. Changed the VM OS for Azure Files AD join to Windows Server 2019 during new account provisioning.
  2. New options for host name suffix of single host in a personal desktop.
  3. Addressed issue where cloning desktop image would fail on second clone attempt.
  4. Optimized account deletion database calls.
  5. Addressed issue where MSP Help Desk and Account Help Desk users were unable to log in to admin portal.

v2.0.1 (August 5, 2021)

  1. Scripted Actions
    1. Azure runbooks: in addition to running Powershell scripts inside of Windows OS, Azure scripts add the ability to run Powershell scripts directly in Azure outside of a particular VM. This is accomplished with Azure Automation Runbooks and can leverage both AzureRM and Az Powershell modules.  Several example scripts are included.
    2. Integration with Github: synchronize scripted actions with Public and/or Private GitHub repositories. Use your favorite tools, like Visual Studio Code, to edit and maintain scripted actions with all of the power of GitHub workflows, versioning, and so much more. Scripted actions are automatically synchronized with GitHub repositories and any changes take effect immediately without any configuration changes made in Nerdio Manager. All pre-built Nerdio scripted actions are migrated to public GitHub repository.
  2. Notifications and alerts
    1. Define rules to generate email alerts based on various conditions and actions.
    2. Select whom to notify based on tasks, statuses, resources, etc.
  3. Windows 365
    1. Cost estimator shows the licenses & pricing that are now publicly available
    2. User license assignment pop-up has been updated to reflect friendly names for Windows 365 licenses 
  4. General improvements
      1. Schedule tasks for global images similar to scheduling of tasks for desktop images
      2. Correctly handle re-imaging of hosts that were created outside of NMM
      3. Associating a Public IP with a powered-on server is now processed as an asynchronous task since it takes a minute or longer
      4. Show MSIX App Attach tasks in Tasks section
      5. Refresh screen after upload certificate for MSIX App Attach
      6. Hide IUL notice when there are no accounts
      7. Updated the end date of Microsoft promotion
      8. UI improvements such breadcrumbs and disable button before all selections are made
      9. Placement of tooltips has been corrected on several screens
      10. Handle Intune licenses about to expire and flagged as "warning" by Microsoft
      11. Public IPs associated with NAT Gateway would show as unassociated

v2.0.0 (July 15, 2021)

  1. Windows 365 Cloud PC: New desktop deployment model available from Microsoft as announced at Microsoft Inspire 2021. Deploy and manage cloud PCs in addition to AVD desktops.
  2. Whitelabel NMM portal: MSPs can now apply their brand colors and logo to personalize NMM
  3. Azure Files shares management: a new module for full management of Azure Files shares, including the ability to create new shares, manage existing shares, manage file handles, etc.
    1. Minor bug fixes and enhancements such as refresh screen and default selections (v2.0.1)
  4. Public IPs management: a new module for full management of Public IPs, including the ability to create new Public IPs, manage existing, and associate to resources.
  5. MSIX AppAttach management: Upload and publish App Attach VHD(X) packages directly from Nerdio Manager. Leverage Azure Files with AD integration for App package storage, assign users and groups to individual apps, and assign apps to host pools. Users assigned to apps who log into these host pools receive the app automatically.
  6. Add new sessions hosts in a host pool in bulk
  7. Improved security posture by adjusting storage account security settings
  8. Minor enhancements and bug fixes
    1. Link vNet's created using NMM portal to account by default
    2. Apply FSLogix properties to existing host
    3. Several minor UI enhancements such as placement of tooltips, breadcrumbs, button names, etc.
    4. Display a warning message if temp VM is left on when Power off and set as image task has errors
    5. Replace references to Windows Virtual Desktop or WVD with Azure Virtual Desktop or AVD respectively
    6. Apply session limits to to existing hosts
    7. User report enhancements
    8. Filter out and gracefully handle missing RGs and Networks
    9. Handle daylight savings correctly in Server auto-scale

v1.4.0 (June 28, 2021)

  1. Host Pools:
    • Ability to clone a host pool [video]
    • Custom tags
    • Don't allow user to delete Host Pool when a Add host task is in progress
    • Log which settings are changed
    • Don't allow user to initiate tasks on sessions hosts that are in the process of being removed
    • Handle various scenarios when Host Pool is created with default workspace
  2. Desktop Images:
    • Maintain a change log
    • Allow user to schedule Set as image tasks
  3. Allow user to check a box and add availability zone when creating a new server
  4. Provide daily usage info in Distributor API
  5. Minor enhancements and bug fixes
    1. Remove extra comma in Desktop field of Users report export
    2. Desktop or RemoteApp assigned via Groups were not being counted on Users report
    3. Add link to download RDP client on Login pop-up on Users screen
    4. Fix button length on Global Images screen
    5. Clarify log messages for certain tasks
    6. Wrap text for long names
    7. Tooltips for main menu items
    8. Tooltip for active user on Users screen
    9. Warn MSP partner when they haven't flagged any account as Internal Use



Resolved issues around scheduling tasks and linking to Resource Groups. Changed all references to Windows Virtual Desktop & AVD to Azure Virtual Desktop & AVD respectively.

v1.3.0 (June 04, 2021)

  1. NSG: manage Network Security Groups
  2. Cost Estimator:
    • Unified code between public version and the version in NMM Installs
    • Limit number of users that can be entered in various fields
    • Removed a misleading underline that looked like a hyperlink
    • Show VPN type on results page
    • Allow pricing in third-party products
    • Volume pricing for Nerdio Manager for MSP
  3. Users report: export and print report
  4. Scripted Actions
    1. Run Windows scripts from Host pool>Properties>VM deployment>START/STOP
    2. Run Windows scripts for Global Images
    3. Limit which user roles can access Scripted Actions
    4. Fix breadcrumb, tooltip and other similar small tweaks
    5. Secure variables at MSP level
  5. API for Distributors
    • Log API calls to Mothership
    • /checkhealth: new API call
    • /register: activate suspended installs
  6. A new billing module for partners to view their monthly charges from Nerdio
  7. Additional options on VM deployment pop-up
    • Deallocated powered off VM
    • Allow non-admins to shadow user sessions
  8. Minor enhancements and bug fixes
    1. Invalid older restore points were displayed when restoring from Backup
    2. Disk OS size displayed was off by 1 GB for certain AVD Host Pools
    3. Show desktop assignment on Users screen when assignment is via a Group

v1.2.1 (May 13, 2021)

Addressed issues related to scheduling of Scripted actions, reimage tasks and validation check for editing a VPN connection.


v1.2.0 (May 7, 2021)

  1. Scripted Actions: ability to run Windows Scripts when running other tasks such as re-image host or adding host to host pool. Specifically, you can setup Windows Scripts from these areas of NMM:
    • Host pool>Hosts>Run script
    • Host pool>Properties>VM deployment>CREATE/REMOVE
    • Session hosts>hostname>Run script
    • Desktop image>Run script
    • Desktop image>Set as image
  2. VPN: manage VPN gateways
  3. Cost Estimator
    • Public version: ability to estimate costs of AVD environments without needing to install NMM first
  4. Distributors Mothership portal enhancements
    1. Home page summary of installs and users
    2. View invoices from Nerdio
  5. API for Distributors
    • Retrieve usage data
    • Cancel NMM purchase
    • Suspend NMM Install
    • Re-activate NMM Install
  6. Users report: generate a list of end-users in customer NMM account, along with desktop assignments if any
  7. Storage cost optimization: Change OS disk type when VM is stopped to save on costs
  8. Minor enhancements and bug fixes
    1. A repeating error would show in certain circumstances on Backups screen
    2. AVD Insights monitoring agent was not installed on re-image
    3. Allow deleting Global Image created without Image object
    4. Removed an incorrect "$" symbol from name of desktop image on certain confirm popup windows
    5. No longer allow global images to be assigned to accounts if an image object is not created
    6. Clarified the naming convention requirements on Add Server pop-up
    7. Several follow-up tweaks to Backups

v1.1.0 (April 13, 2021)

  1. Backups: various tweaks and enhancements for an improved user experience. [KB].
  2. VNet: various tweaks and enhancements for an improved user experience.
  3. Cost Estimator:
    1. Reserved Instance pricing is updated to April 2021 pricing
  4. Distributors can log in to licensing website, called Mothership
    1. Register a NMM Install
    2. View partner installs
  5. API for Distributors
    • Register a NMM Install: /register

v1.0.0 (April 1, 2021)

  1. Cost Estimator updates
    1. Print, export estimates.
    2. Improved navigation experience
    3. Reserved Instance pricing is updated to March 2021 pricing
  2. Global Images: maintain desktop images that you can use across multiple customer AVD environments (NMM accounts). [KB]
  3. Backups: Automated and manual backups of VMs, Azure file shares and AVD session hosts. [KB].
  4. VNet management: Manage VNets, their subnets, peerings and more.
  5. Internal use license (IUL): Ability to flag an account for internal use. Partners will be able to flag one account as IUL and get up to 10 free desktop users in that one account. They will be able to switch which account is IUL any time they want. [KB].
  6. Chart of desktop user count over past 30 days on Home page of a NMM account.
  7. Bug fixes
    1. Fixed an issue where tooltips could show, disappear and show again repeatedly
    2. Don't allow user to repeatedly cancel tasks
    3. Updated messaging and instructions for viewing Azure Monitor Insight information in Azure portal
    4. Fixed minor typos and improved messaging in various pop-ups and logs
    5. Network information was repeating on Home page of NMM accounts

v0.7.0 (March 17, 2021)

  1. Cost Estimator updates - Save, retrieve and edit estimates.
  2. User roles - new end-user role to manage desktops. [video]
  3. Monitoring - Azure Monitor for AVD, aka Insights, is available now! [video - part 1]
    1. New installs of NMM will have monitoring enabled for Host Pools by default.
    2. Existing installs of NMM (pre-0.7.0) will need to enable Monitoring for their Host Pools
  4. Bug fixes
    1. Minor adjustment to order of user roles displayed in Users & Roles screen's dropdowns.
    2. Fixed bug that may occur when adding a new Group of type Security group.
    3. Fixed an issue that may occur during the process of creating a server VM.
    4. Install GPU drivers during re-image.

v0.6.0 (March 6, 2021)

  1. Cost Estimator updates
    1. Support for pricing out multiple host pools.
  2. User roles - new user roles to grant limited access to NMM to others in your organization, such as the sales team or finance team for billing purposes.
  3. Consumption reporting - Building on the usage tracking that was released in the previous version, the system will now report consumption information to our licensing servers.
      1. Current desktop users: how many users have been assigned a AVD desktop or RemoteApp.
      2. Average desktop users: average number of desktop users assigned to a AVD desktop or RemoteApp over the past 30 days.
  4. Bug fixes
    1. Minor adjustments in messaging, navigation and bug fixes for Users and Groups screens.

v0.5.4 (February 25, 2021)

  1. Cost Estimator updates
    1. Similar to the Servers module, VM sizes will be retrieved via Graph API using MSP's context.
    2. New "Reset to default" button to clear out current selections and reset the cost estimator.
    3. Display Azure region on results page.
    4. Disable Azure region from Region selection dropdown if prices are not available for the region.
    5. Allow MSP to factor in NMM hosting costs.
  2. MSP Admin and Account Admin roles - delegate access to MSP's users (MSP Admin) or customer's users (Account Admin) and specify which accounts are accessible. [video - Users and Roles]
  3. Limit duration of access - Specify how long a user can have access to your NMM install: 1 hour, 8 hours, 24 hours, 7 days, 30 days and no expiration. [video - Users and Roles]
  4. Track usage information - The system will now capture and report consumption information. This information is be available to MSPs on the Accounts page. Future releases will display this information to customers and use this information for billing.
      1. Current desktop users: how many users have been assigned a AVD desktop.
      2. Highest concurrent users: how many users have logged in to their AVD desktop at a time. 
      3. Monthly active users: how many unique users have logged in to their AVD desktop over the last 30 days.
  5. Bug fixes
    1. Adjusted messaging to indicate it takes longer to generate RDP file for a server if public IP is not assigned to server.
    2. When generating RDP file for a server and NSG is assigned to subnet in addition to the network interface, system will now add a rule to both NSGs to make the VM available.
    3. Minor adjustments in messaging, navigation and bug fixes for Users and Groups screens.

v0.5.3 (February 17, 2021)

  1. Bulk host pool actions - Perform any action on all hosts in a host pool with user notification and while controlling the concurrency of the operation. [Video]
    1. Resize all host VMs and OS disks
    2. Re-image all hosts in a host pool
    3. Restart all hosts
    4. Power on all hosts
    5. Power off all hosts
    6. Set drain mode on all hosts
    7. Delete all hosts
    8. Send message to all users logged into a host pool
    9. Disconnect all user sessions in a host pool
    10. Log off all user sessions in a host pool
  2. Schedule bulk host pool actions - create an automated schedule for host pool actions.  Restart, power on/off, or re-image all hosts once or on a recurring schedule (e.g. nightly).
  3. Cost Estimator enhancements 
    1. Costs from multiple Azure regions
    2. Optionally include costs of Azure AD DS
    3. Optionally include costs of Nerdio Manager PaaS services
    4. 16TB data disk option
    5. Match software license count to number of desktops, by default
  4. Additional user info - specify additional contact info when adding or editing Users.
  5. Minor UI enhancements on Servers page
  6. Bug fixes
    1. Prevent unlinking of RGs and networks that contain managed resources
    2. Fixed issue with loading Servers page when VMs have unmanaged disks

v0.5.2 (Release date: Feb 8, 2021)

  1. Role assignment - add users and groups from MSP Azure AD tenant to Nerdio Manager as "Super admin" (additional roles coming soon) to allow others in the organization to access Nerdio Manager.  Accessed via USERS AND ROLES page at the MSP level of NMM. Video Link
  2. Invite external guest users - invite external users with "Super admin" role (additional roles coming soon) to co-manage the NMM environment.  Accessed via USERS AND ROLES page at the MSP level of NMM. Video Link
  3. Server VM auto-scale - configure during and outside work hours configuration for individual server VMs and NMM will automatically adjust the VM size or shut it down. Video Link
  4. UI Enhancements
    1. New USERS page filters Video Link
    2. Added tooltip when User login is disabled
    3. New SERVERS page filters Video Link

Bug fixes

  1. Resolved Add account screen "Error occurred. Try to reload page." error that results from user having access to some subscriptions with "unknown" status.  These subscriptions are now skipped and not listed.
  2. Resolved UI bug with OS Disk list
  3. Resolved several Cost Estimator UI bugs
  4. Resolve issue with checkbox on Delete session host pop-up

v0.5.1 (Released: February 1, 2021)

  1. Cost Estimator enhancements.
  2. Custom RDP properties with "All settings" added to Host Pool properties.
  3. Bulk Resize and Re-image of session hosts.
  4. "Show more information" button on Updates screen: Subscription ID, Subscription Name, App name and Resource group.
  5. Two new columns on Users screen: Azure AD role and Microsoft 365 license(s) assigned to user.

Bug fixes

  1. Resolved Add account screen "Error occurred. Try to reload page."
  2. Resolved error that occurred while adding a new account when user had access to subscriptions without global admin access.
  3. Various improvements to Users screen, for example system will now display username if email address is missing.
  4. Addressed an issue where a new host pool is created but one of the VMs isn't associated with the host registration.

 v0.5.0 (Released: 1/27/2021)

  1. Public preview release.
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