Applies to: Nerdio Manager for MSP (NMM)
Azure VMs may only be assigned a single Recovery Services Vault (RSV) at a time for native Azure VM backups. To allow Nerdio Manager to manage these backups for you, any existing Azure backup policies for the dedicated Image creation VMs must stopped and then deleted.
First, you will need to access the Recovery Services Vault that is tied to the VM. To do this, navigate to the Virtual Machine in Azure by clicking on the Image name in Nerdio:
Once at the VM page, scroll down on the side bar and select "Backups":
If backups are enabled, you will be presented with the details pane. The recovery services vault can be seen here:
By default, Recovery Services Vaults have the "soft-delete" feature enabled. This will prevent backup data from being "Fully" deleted (purged) from Azure for 14 days, and cause an error when attempting to disassociate the VM from the RSV since there are still resources (the backup data) linked with the VM and RSV. You must temporarily disable soft-delete in order to do this before the 14 day period.
For guidance on how to do this, please refer to the Microsoft Docs article here: https://docs.microsoft.com/en-gb/azure/backup/backup-azure-security-feature-cloud#enabling-and-disabling-soft-delete