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Nerdio Help Center

Gather Application Insights Logs

Applies to: Nerdio Manager for MSP (NMM)

While troubleshooting some issues with using Nerdio Manager, support may request application insights logs. These are the steps to take to retrieve this log:


1. Go to "Application Insights" page in Azure by using the search bar:

2. Find the resource named "web-admin-portal-insights-*******"

3. Under Monitoring, go to "Logs"

4. If you are presented with a welcome screen, simply click "Get Started" to continue.


5. You will be presented with log query interface. Exit out of the presets:


6. Create a query with this line in the editor:

exceptions | limit 50

Then click "Run":


Finally click "Export" -> Export to CSV - All Columns:


7. Send the CSV as an attachment in your reply to the ticket which requested the logs:


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Important Notification for NFA Partners Only
  • Microsoft is sunsetting Azure Classic (not Azure Virtual Desktop (AVD)) - Microsoft Article
  • NFA sunset occurs February 20th, 2023
  • NFA will be fully supported until the official sunset -


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