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Nerdio Help Center

Gather Application Insights Logs

Applies to: Nerdio Manager for MSP (NMM)

While troubleshooting some issues with using Nerdio Manager, support may request application insights logs. These are the steps to take to retrieve this log:


1. Go to "Application Insights" page in Azure by using the search bar:

2. Find the resource named "web-admin-portal-insights-*******"

3. Under Monitoring, go to "Logs"

4. If you are presented with a welcome screen, simply click "Get Started" to continue.


5. You will be presented with log query interface. Exit out of the presets


6. Create a query with this line in the editor:

exceptions | limit 50

Then click "Run".

Finally click "Export" -> Export to CSV - All Columns


7. Send the CSV as an attachment in your reply to the ticket which requested the logs.

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