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Nerdio Help Center

Windows license activation

Applies to: Nerdio Manager for MSP (NMM)

NMM doesn’t have any special integrations with Activation or KMS. AVD desktops need to be activated by Microsoft’s KMS server ( within Azure.

The workstations will activate automatically without any extra configuration if they can successfully reach the correct KMS server. If you are having trouble with Window activation, here are some things to review:

  • Check if the AVD desktops are pulling a different KMS server from the customer’s Active Directory
  • Ensure the Azure KMS URL can be resolved successfully on the AVD desktop
  • There are some good troubleshooting steps in this KB article from Microsoft
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Important Notification for NFA Partners Only
  • Microsoft is sunsetting Azure Classic (not Azure Virtual Desktop (AVD)) - Microsoft Article
  • NFA sunset occurs February 20th, 2023
  • NFA will be fully supported until the official sunset -


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