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No license servers available to provide a license


Applies to: Nerdio for Azure (NFA) Professional, and Enterprise.
Does not apply to: NFA Core
. (No RDS Servers are available in Core subscription)

Refer this KB article to determine which type of account and user you have.


If you are seeing the following error when attempting to login through RDP shortcuts to your RDS server:

"The remote session was disconnected because there are no Remote Desktop License Servers available to provide a license. Please contact the server administrator."
Please perform the following to resolve:
  • RDP to DC01, and from there connect to a RDS Session Host (using /admin switch to get onto the console)
    • You can find the address here:mceclip0.png

  • Open Regedit and Delete the following registry key, located in
    • HKLM\SYSTEM\CurrentControlSet\Control\Terminal Server\RCM\GracePeriod

mceclip1.png

  • Reboot the server and try logging in again

  • If the above steps resolve the issue, perform the same steps on RDSCL-A and update the host.

Please reach us if you have any issues or questions.

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