Applies to: Nerdio Mobile app users only
If you're having trouble with Nerdio Portal mobile app, we recommend following these troubleshooting steps:
- Review the app's help guides on Nerdio Help Center.
- Ensure your device is using an operating system supported by the app, as listed in the guide here.
- Ensure you’ve updated to the latest version of the app.
- Delete the app from your device, then re-install it.
- If you're still having trouble, contact Nerdio Support.
Get more help
To contact us with questions, issues, or feedback for the app, you can contact us directly from the app.
- Tap Settings in the main menu.
- Tap Email Feedback to open an email ticket.