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Nerdio Help Center

I Want to Upgrade My Nerdio For Azure (NFA) Account


Applies to: Nerdio for Azure (NFA) users only.


If your current Nerdio For Azure account is on a Core or Professional plan and you'd like to upgrade this plan, please follow the steps below.  For an overview of each plan, please click HERE.
Step 1: Login to the Nerdio Admin Portal (NAP) with a Partner Administrator account.
Step 2: Find the customer you'd like to upgrade and click the menu button on the right.  Here you will find the upgrade option, click this.2019-05-10_14_39_40-Nerdio_Admin_Portal_-_Accounts.png

Step 3:  You will be presented with an upgrade screen.  Please choose the plan you would like to upgrade to and click confirm.  This will begin the upgrade processes and tasks.

2019-05-10_14_40_31-Nerdio_Admin_Portal_-_Desktop_auto-scale.png

Please Note:  If an option is unavailable (Greyed out) hover your mouse over this option.  You will be presented the reason for this option not being available.  Typically for Upgrades this will indicate a lack of cores on the Azure subscription such as a "Free Trial" in Azure.

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