Applies to: Nerdio Private Cloud (NPC) customers/managed service partners (MSPs)
The table below gives you a snapshot of frequently used Nerdio tasks and the corresponding instructions:
Task |
Instructions |
HOW TO LOG INTO YOUR DESKTOP FROM A COMPUTER |
There are two ways to login to Nerdio desktop:
- Using VMWare Horizon client app
- Visit Nerdio login page: https://getnerdio.com/login/?_ga=2.79187732.1081544079.1546420845-183834563.1538737119
- Click the orange button
to download & install the Horizon Client for your OS (Windows 32bit\64bit or Mac)
- On the next screen, scroll down and find the right version of Horizon Client and click "Go to downloads"
- On the next screen, click the "Download" button
- Follow on-screen prompts to install the downloaded application
- Once the VMWare client is downloaded/configured, use this URL [https://ids[Customer]https://ids[Customer Number].nerdio.net to add a connection server
- Using a web browser
- Visit Nerdio login page: https://getnerdio.com/login/?_ga=2.79187732.1081544079.1546420845-183834563.1538737119
- Click the green WWW button
to access your Nerdio desktop from a public computer
- Enter your four-digit Account ID and you will be taken to the screen to log in to your Nerdio desktop
- Type in your cloud username: (firstname@Domain.com) or (firstnamelastinitial@Domain.com) and password: P@ssw0rd or your current password
- Once logged in, double click on Nerdio Desktop to connect
- Refer full article at https://help.nerdio.net/hc/en-us/articles/222152407
Note: The URL for accessing an NPC account is https://ids[four digit account id].nerdio.net
|
HOW TO LOG INTO YOUR DESKTOP FROM A MOBILE DEVICE |
- On your iPad or Android tablet, download the VMware Horizon Client app from the App Store
- Run the app and click option ADD VIEW CONNECTION SERVER
- Enter ids[four digit code].nerdio.net and press on CONNECT
- Select option NERDIO DESKTOP
- Enter your cloud username and password
Note: The URL for accessing an NPC account is https://ids[four digit account id].nerdio.net
|
HOW TO DISCONNECT FROM YOUR DESKTOP
|
- Run Start -> Sign out from within the cloud or
- From the VMWare Horizon Client Toolbar at the top of the screen ”Click “X” will disconnect your session
|
HOW TO CHECK YOUR EMAIL FROM OUTSIDE THE OFFICE |
- If you want to simply check your email without going through the steps of logging into your Cloud Desktop go to https://login.microsoftonline.com
- Use your MS Office credentials (email address and password) to login
|
HOW TO CHANGE YOUR PASSWORD
|
Here are some default password guidelines from Nerdio:
- We encourage users to change their password. Passwords must be at least 8-digits long and contain at lower and uppercase letters, number and symbols (three of the four above at least)
- Press CTRL+ALT+INS and to change your password
- In case you forget your password, you can reset your password by following the instructions given in https://help.nerdio.net/hc/en-us/articles/222414388
Note: These guidelines may vary as per your company policy
|
HOW TO RESET YOUR PASSWORD
|
Note: The URL for accessing an NPC account is https://ids[four digit account id].nerdio.net
|
HOW TO SET UP AN EMAIL ACCOUNT ON AN iOS DEVICE (iPhone OR iPad)?
|
Refer this article to configure Office 365 accounts on an iOS device
|
HOW TO SET UP AN EMAIL ACCOUNT ON AN ANDROID DEVICE? |
Note: Android has eliminated its native email app and is now relying on Gmail only. Refer this article to configure O365 accounts in the Gmail app
|
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