Nerdio quick reference sheet

There are two ways to login to Nerdio desktop:

1. Using VMWare Horizon client app
   1. Visit Nerdio login page: https://getnerdio.com/login/?_ga=2.79187732.1081544079.1546420845-183834563.1538737119
   2. Click the orange button to download  & install the Horizon Client for your OS (Windows 32bit\64bit or Mac)
   3. On the next screen, scroll down and find the right version of Horizon Client and click "Go to downloads"
   4. On the next screen, click the "Download" button
   5. Follow on-screen prompts to install the downloaded application
   6. Once the VMWare client is downloaded/configured, use this URL [https://ids[Customer]https://ids[Customer Number].nerdio.net to add a connection server
2. Using a web browser
   1. Visit Nerdio login page: https://getnerdio.com/login/?_ga=2.79187732.1081544079.1546420845-183834563.1538737119
   2. Click the green WWW button  to access your Nerdio desktop from a public computer
   3. Enter your four-digit Account ID and you will be taken to the screen to log in to your Nerdio desktop
   4. Type in your cloud username: (firstname@Domain.com) or (firstnamelastinitial@Domain.com) and password: P@ssw0rd or your current password
      
   5. Once logged in, double click on Nerdio Desktop to connect
3. Refer full article at https://help.nerdio.net/hc/en-us/articles/222152407

Note: The URL for accessing an NPC account is https://ids[four digit account id].nerdio.net

• On your iPad or Android tablet, download the VMware Horizon Client app from the App Store
  
• Run the app and click option ADD VIEW CONNECTION SERVER 
• Enter ids[four digit code].nerdio.net and press on CONNECT 
• Select option NERDIO DESKTOP 
• Enter your cloud username and password

Note: The URL for accessing an NPC account is https://ids[four digit account id].nerdio.net

• Run Start -> Sign out from within the cloud or
• From the VMWare Horizon Client Toolbar at the top of the screen ”Click “X” will disconnect your session

• If you want to simply check your email without going through the steps of logging into your Cloud Desktop go to https://login.microsoftonline.com  
• Use your MS Office credentials (email address and password) to login 

Here are some default password guidelines from Nerdio:

• We encourage users to change their password. Passwords must be at least 8-digits long and contain at lower and uppercase letters, number and symbols (three of the four above at least) 
• Press CTRL+ALT+INS and to change your password 
• In case you forget your password, you can reset your password by following the instructions given in https://help.nerdio.net/hc/en-us/articles/222414388

Note: These guidelines may vary as per your company policy

• Users have the capability of resetting their own passwords if they forget it, as long as they register a phone number and a passcode 
• To register your phone number and passcode, browse to Nerdio self-service portal http://dc01:3000. Note: You will need to login to your Nerdio desktop to access http://dc01:3000.
• To reset a forgotten password, visit https://ids[4 digit account number].nerdio.net and follow the onscreen instructions. You will receive a passcode on your mobile which will help you reset the password
• Refer full article at https://help.nerdio.net/hc/en-us/articles/224938948?flash_digest=a0cfe9d7b3448753889c3d5e686740d4478f6733

Note: The URL for accessing an NPC account is https://ids[four digit account id].nerdio.net 

Refer this article to configure Office 365 accounts on an iOS device  

Note: Android has eliminated its native email app and is now relying on Gmail only. Refer this article to configure O365 accounts in the Gmail app