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User roles for Nerdio partners


Applies to: Nerdio Private Cloud (NPC) and Nerdio for Azure (NFA)


Nerdio partners (Managed Service Providers and distributors) can create logins for others in their organization to log in to Nerdio Admin Portal (NAP). A partner can assign one of four different roles to other users. This allows partners to limit access to various employees managing their customers’ IT environments.

Role Manage other NAP users Manage customer accounts Billing & payment information
Partner Admin Full access Full access Full access
Partner Tier 2 Support No access Full access (no ability to grant access to other users) No access
Partner Tier 1 Support No access Access limited to Users, Groups and Shared Mailboxes No access
Partner Billing Admin No access No access Full access

 

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