User roles for Nerdio partners – Nerdio Help Center

Applies to: Nerdio Private Cloud (NPC) and Nerdio For Azure (NFA)

Nerdio partners (Managed Service Providers and distributors) can create logins for others in their organization to log in to Nerdio Admin Portal (NAP). A partner can assign one of four different roles to other users. This allows partners to limit access to various employees managing their customers’ IT environments.

Role	Manage other NAP users	Manage customer accounts	Billing & payment information
Partner Admin	Full access	Full access	Full access
Partner Tier 2 Support	Access limited to Partner Tier2 and Partner Tier1 Support users	Full access	No access
Partner Tier 1 Support	No access	Access limited to Users, Groups and Shared Mailboxes	No access
Partner Billing Admin	No access	Access limited to Reports	Full access

How to view various user roles in NAP?

Sign in to NAP as a Partner admin
From the main menu, select "NAP users" tab
On the "NAP users" page, scroll down and click the button "Add NAP user":
Enter all details like first name, last name, email address, mobile number, etc and click "Save button to add a new user.
Expand the "Role" drop down to view a list of user roles in NAP:

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