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Nerdio Help Center

Do you support two factor authentication to log in to Nerdio desktop?


Two factor authentication is available to all Nerdio for Azure (NFA) customers and Nerdio Private Cloud (NPC) Performance and Enterprise customers.

Nerdio users that provide their mobile number will be automatically enrolled for two factor authentication. When the user logs in to their Nerdio desktop they will first enter their username and password as usual. Next they will see a screen where they will be prompted to enter a passcode. The passcode will be sent to their mobile phone number. The passcode will be a combination of letters and numbers and expires after a set period of time.

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