Overview of Nerdio Manager Billing

Overview of Nerdio Manager Billing

This is an overview of Nerdio Manager billing. It includes the following:

Calculate the Charges

Nerdio billing is consumption-based, which ensures that you pay only for what you use. Nerdio Manager charges are calculated monthly on the first of the month for the previous month. Charges are based on the average number of desktop users in the previous month.

Your Nerdio Manager install reports the number of AVD and Cloud PC desktop users across your Nerdio Manager accounts to our licensing servers on a regular basis. At 12:01 AM UTC on the first day of every month, we will average out the number of users in your Nerdio Manager install, apply any discounts such as an Internal Use License (IUL) or Partnered tier volume discounts, and calculate the charges for the previous month. Note that we prorate charges. For example if you assign an AVD desktop to a user on the 20th, not the 1st, we charge for that user for 10 days, not the entire month.

Tip: An AVD desktop user is a user that has been assigned an AVD desktop or RemoteApp. Nerdio will bill for the user regardless of whether the user logs in to their AVD desktop or RemoteApp, or not.

If user is assigned multiple desktops or RemoteApps, Nerdio will count the user once.

Invoice the Charges

Once the charges are calculated:

  • If you signed up for Nerdio Manager via a distributor, we consider you a “distributor partner” and will invoice your distributor for the charges. You will not see an invoice from us. You will be able to view the number of desktop users we tracked on a daily basis and are used to calculate the charges.

  • If you signed up for Nerdio Manager directly with us, we consider you a “direct partner.” We will report usage to the Azure Marketplace. Azure will invoice you on your Azure bill. You will pay Microsoft and Microsoft will pay Nerdio. You will see an invoice in the Nerdio Manager portal, however you will not pay the invoice. The invoice is for your accounting purposes and to understand how the charges were calculated. You will be able to view the number of desktop users we tracked on a daily basis and used to calculate the charges. Nerdio Manager invoices indicate that Nerdio will charge your Azure Subscription for usage as shown below:

 

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